Privacy Policy

We collect the following types of information to provide and improve our services:

• Name
• Phone number
• Email address
• Pickup/delivery address
• Device details (model, condition, IMEI when required)

• IP address
• Browser type and version
• Device information
• Pages visited and actions taken on our website

If applicable, we collect billing details.

Note: We do not store your debit/credit card details. Payments are handled securely through trusted third-party gateways.

• Photos/videos shared for device issues
• Videos required for warranty claims

We use your information to:

• Provide repair services and process service requests
• Contact you for confirmations, approvals, or updates
• Verify device ownership and warranty claims
• Improve customer experience and service quality
• Ensure safety, security, and fraud prevention
• Maintain internal business records and service history

We never sell, rent, or trade your personal data with any third party.

Your information may be shared with:

• Authorized service technicians for repair purposes
• Logistic partners for pickup and delivery
• Payment gateway service providers for secure transactions
• Legal authorities, only if required by law or to protect our rights

All third parties are bound by confidentiality agreements and are permitted to use your data only for service-related tasks.

We use advanced security measures to protect your data against:

• Unauthorized access
• Loss or damage
• Misuse or alteration

While we take every precaution, no digital system is 100% secure. By using our services, you acknowledge this risk.

Our website uses cookies to:

• Improve user experience
• Analyze website performance
• Save your preferences
• Provide relevant recommendations

You can choose to disable cookies through your browser settings, but some features may not work properly.

We retain your information for as long as required to:

• Provide our services
• Maintain repair history
• Comply with legal and tax regulations

Once data is no longer needed, it is securely deleted.

You have the right to:

• Access your personal data
• Request corrections or updates
• Request deletion of your information (subject to legal requirements)
• Withdraw consent for marketing communication

To exercise these rights, you can contact our support team anytime.

Our services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

Our website may contain links to external sites.

We are not responsible for their content or privacy practices.

Please review their policies before sharing any information.

Talyfix may update this Privacy Policy from time to time.

Any changes will be posted on our website with an updated “Last Modified” date. Continued use of our services means you accept the updated policy.

If you have questions about this Privacy Policy or your data, feel free to reach out:

• Phone:
• Email: info@talyfix.com
• Website: www.talyfix.com