By accessing or using our services, you agree to follow the Terms & Conditions listed below. Please read them carefully.
Talyfix offers a platform where users can request repairs for specific devices, subject to compliance with our service policies.
We offer a workmanship warranty of up to 12 months, provided the device has not been opened, tampered with, or serviced by any other technician after our last repair. Part replacement warranties are separate but also follow this condition. For devices with pre-existing hardware damage, intermittent issues may worsen during diagnosis. Talyfix will not be responsible for returning the device in the same partially working condition if the fault progresses naturally, though we will always inform you about potential risks or additional issues if identified.
We take data privacy seriously and follow strict processes to secure your data. However, due to the nature of repairs, 100% data recovery or zero data loss cannot be guaranteed.
Customers are responsible for ensuring the legitimacy of their software licenses. Talyfix is not liable for any loss of pirated or unlicensed software found on a device.
Although we follow a secure and streamlined process, Talyfix is not responsible for any loss or damage caused by uncontrollable incidents such as theft, robbery, accidents, or natural events during transit or repair.
Any old part replaced during the service will be collected and retained by the company as per policy.
Customers must review and sign the quality check sheet before handing over and after receiving their device.
Issues unrelated to our repair will not be our responsibility once the customer accepts the device.
Customers must hand over the faulty part removed during the repair to the technician.
If your device is picked up, the standard repair time is up to 72 hours, depending on part availability and approval delays.
If a part needs replacement, the cost will be borne by the customer.
Our team will contact you for approval before proceeding with any replacement.
For devices with no power, no display, or fully dead condition, exact diagnosis is possible only after thorough inspection. Additional issues may be discovered, and in such cases, revised approval will be required.
If the customer declines the repair estimate and wants the device returned, a diagnosis/logistics fee of ₹299 will be charged.
If we cannot source the part or cannot complete the repair after approval, the device will be returned with a full refund.
A standard ₹299 visit charge applies during the warranty period as per company policy.
Warranty applies only to the service performed and the parts replaced by Talyfix.
It does not cover:
You can reschedule anytime by informing us at least 1 hour before your appointment.
If you cancel, a ₹299 visit charge will apply.
Repaired devices must be collected within 15 days.
Beyond this period, Talyfix will not be responsible for any loss or damage.
To claim warranty, customers must send a short video showing the issue to our official WhatsApp number.
After review and approval, a technician will visit, or the customer can visit our service center.
Warranty claims are applicable only within Talyfix serviceable locations.
Submitting the defective part after service completion is mandatory as per company policy.